FAQ

Libertine Queen is the Italian swingers community you’ve been looking for! Founded by Mia and Fausto, we are the perfect choice for those seeking a 100% verified community. You will not find fake or mercenary profiles here, as we report them immediately and remove them from our community. We are the safe place where you can meet new libertine people and freely experience your sexuality. In addition, we offer informative workshops with female professionals who will be available to answer your questions and share their experience with you. Hesitate no further, join us today and immerse yourself in the experience you’ve always wanted!

Our community is distinguished by a number of unique features that make it the ideal place for swinging couples in Italy:

1. Couples-only exclusivity: we are the only platform in Italy dedicated only to couples, guaranteeing a focused and confidential environment. It is not possible to register as a single person.

2. Verification of Profiles: before entering the Community, all profiles are verified. This ensures the absence of fake profiles and keeps the level of seriousness and security high.

3. Ease of Use: Our platform is designed to be intuitive and easy to use, allowing users to navigate and interact without difficulty.

4. Customizable Privacy: we offer the ability to set your profile privacy in a personalized way, deciding what to share with other community members.

5. No Single Disturbance: singles are not allowed, thus avoiding possible disturbance or importunity, to maintain a pleasant and respectful atmosphere for couples.

6. Time Optimization: in order to send messages to other profiles, there must be a mutual friendship, thus reducing the number of unwanted messages and allowing you to focus only on the interactions that really matter.

These features make our Community unique, creating a safe, private and pleasant environment where swinging couples can connect and interact.

Certainly, to ensure a safe and respectful environment for all our users, we expect all content posted to comply with our Terms and Conditions of Use and Privacy Policy. Any content that does not comply with the rules or is considered offensive will be removed and your profile may be blocked or deleted. Please see our Community Rules, Terms of Use, and Privacy Policy for more detailed information.

We strive to ensure a safe and respectful experience for all our users, which is why any profile that does not comply with community rules can be blocked at any time. The account lockout is permanent and non-refundable. In addition, we reserve the right to take legal action if necessary. So please read our rules and guidelines carefully to avoid any violations that could lead to removal from the community.

To us, your privacy is of utmost importance. We recommend that you read our Privacy Policy carefully to understand how we handle and protect your personal information. Also, through your profile settings, you can decide exactly who can see your information and content. We guarantee you complete control over your privacy at Libertine Queen.

To join our exclusive community and enjoy its unique opportunities, follow these simple steps:

• Join the Community:
  • Select the subscription plan you prefer.
  • Choose your nickname and password.
  • Complete the enrollment process.
• Profile Verification (Mandatory):
  • Take a couple’s photo with a paper on which your nickname is written.
  • Email the photo to us.
  • Within 48 hours, your account will be verified and activated.
• Access the Community:
  • Once your account has been verified, log in by entering the nickname and password you chose during registration.
  • Now you are ready to enjoy the community!

By following these steps, you will quickly be part of our community and can begin to explore all the opportunities it offers.

You must be 18 years of age or older and have a valid e-mail address to complete registration.

Once you sign up you must click on the Login link. Then enter your e-mail and password and click “Sign In”

Community and private parties are not the same thing, although both are part of Libertine Queen. The community is open to everyone and you can freely join. However, private live parties are a separate thing and are accessed only upon selection by applying in the “Party Registration” section. It is important to remember that Community membership does not guarantee access to the parties, as they are two separate things. I hope this clarifies things!

Your login is the Nick Name + Password you chose when you joined the Community

Click on the “Password Recovery” link when you log in and follow the instructions to create a new password.

If you don’t remember your “Nick Name” use the e-mail you used during registration. Type the e-mail in the “user name” field and enter your password. Then click “Login”

Email notifications are messages sent to your email address when you receive “New Messages” or other notifications.

Unfortunately, once your account has been deleted, you cannot retrieve the information you previously provided. With the deletion of the account, all associated data is also removed. The termination of an account also entails the termination of the subscription attached to it. If the subscription is terminated for any cause, whether by decision of Libertine Queen S.L. due to violations of our rules or by the user’s own will, no refund will be made for the remaining subscription period.

If you signed up using an online account, such as Hotmail or Gmail, check your spam folders and trash can for confirmation email. If the problem persists, send us an email to: info@libertinequeen.com explaining the problem and listing the following information: Type and version of the browser you use (e.g., Google Chrome), operating system (e.g., Windows 10), and the name of your email provider (e.g., Gmail).

First, check that you are not writing everything in all caps and that you are spelling correctly. If everything is correct, try closing and reopening the browser or clearing the cache. If the problem persists, click on the “Recover Password” link on the LOGIN/ACCESS page and click on the DO NOT REMEMBER PASSWORD item and follow the instructions.

You can decide who can see your description, photos and videos from the personal settings menu on your homepage. Only your username will be visible to all users in the community.

Friends in Libertine Queen are those with whom you wish to establish a closer and more lasting bond within the community. These are those contacts that you have added to your friends list and that allow you to access their full profile, chat and exchange private messages.

So we invite you to add friends and take full advantage of all the features Libertine Queen offers you to expand your network of libertine relationships.

For details on costs and available subscription options, please visit the “Subscription Plan” page by clicking this link

Please note that by choosing the Queen Premium membership you will have full access to features within the community including:

-Set the privacy of your personal profile according to your needs

-Access to the Common Wall to get to know and be known by other couples

-Interacting with other couples in the Common Wall

-Visiting other couples’ profiles

-Upload photos/videos to your personal page

-Requesting and accepting friend requests

-Message privately with your friends

-Insert, watch, respond to Last (ads)

-Recording and reading validation feedback.

-Search for profiles

-Signaling profiles that have misbehavior

-Participate in monthly workshops free of charge

By clicking on “Subscription Plans” at this link: https://libertinequeen.com/abbonamenti/, you will find all the information you need to become a Queen Premium member.

With our Queen Premium membership, you can live the Libertine Queen experience to the fullest. You will have access to all areas of the community and participate in free workshops and digital parties. Don’t miss the opportunity to discover all the exclusive features we offer. Click on “Join the Community” for more details and to become a Queen Premium member.

The Premium Queen subscription is semi-annual. Costs are non-refundable.

No, the subscription does not have automatic renewal. This choice reflects our commitment to transparency and respect for our users. We want to ensure that each renewal is a conscious and voluntary decision by members, thus valuing personal freedom and control over one’s experience within Libertine Queen.
During the registration process, you may encounter the words “next payment.” This means that when the chosen subscription expires, the user will have to make a new payment to continue using the service.

No, it is not possible to make bank transfer payments to join the community.

Yes, we are committed to ensuring maximum security and confidentiality of your personal information.

It is important to know that all cards, including reloadable cards, are accepted and that the transaction will be done safely and securely. In addition, on your bank statement the transaction will be marked without any specification of the type of service purchased, so as to ensure your privacy.

Once you have used the service, you will not be able to request a refund.

Find everything in the “terms and conditions.” You can find more information in the Terms of Use section.

Certainly. If you would like to receive a copy of your invoice within 7 days of purchase, please contact our Customer Service Department at info@libertinequeen.com and provide your purchase email and billing information. You will receive a copy of the invoice within about 20 days.

If you should encounter any problems or have any questions regarding payments, please contact our Customer Service Department by sending an email to: info@libertinequeen.com Although payment processing is outsourced, we would like to assure you that we will do everything in our power to assist you in resolving any issues.

To register for a Libertine Queen event, you must apply in the “Party Registration” section. Remember that private parties are reserved only for a select group of participants and are not accessible to all Community members. The Libertine Queen team will carefully evaluate applications and select participants based on specific criteria. Please see the “Party Registration” section for more details and application information.

For all questions you can send an email to info@libertinequeen.com our Customer Service Department will get back to you as soon as possible.

There is no Libertine Queen app.

To fully enjoy the riches of our community, it is ideal to access it via desktop. This mode makes the most of all the features, providing a more complete experience. The Libertine Queen Community also works well from mobile devices. An easy way to access Libertine Queen is to go to www.libertinequeen.com in a browser and add it to your home screen. This will create a tile on the home screen that will allow you to access the Community as an app.

iPhone / iPad
– Open Safari on your iPhone and go to www.libertinequeen.com
– Tap the “Share” icon at the bottom. It looks like a square with an arrow pointing upward.
– Select the “Add to home screen” icon.

Android
– Open Google Chrome and go to www.libertinequeen.com
– Tap on the “Options” icon. They might appear as three vertical dots at the top.
– Click “Add to home screen.”